Frequently Asked Questions

You can start by clicking the "Get a Quote" button anywhere on our website. Fill out the required details (Equipment type, Site Address, Date Range), and our team will get back to you within 24 hours with a quotation. You can also call us directly at +639913600112.

Yes, a reservation fee (usually 20-30% of the total rental cost) is required to lock in your dates, especially for high-demand equipment like cranes and excavators. This will be deducted from your final bill.

Absolutely. Just notify us at least 48 hours before your contract ends. Extensions are subject to equipment availability. Additional charges will apply based on our daily or weekly rates.

Yes, we provide certified and highly experienced operators for all our heavy equipment (cranes, excavators, bulldozers, etc.). You can choose to include an operator in your quote or opt for "Self-Pickup" if you have your own licensed operator.

We have a dedicated 24/7 maintenance team. If a breakdown occurs due to normal wear and tear, we will dispatch a mechanic immediately. If it cannot be fixed within a few hours, we will provide a replacement unit of the same capacity to ensure zero downtime for your project.

Yes, we deliver! Mobilization and Demobilization rates depend on your site location. We offer FREE SURVEY & SITE VISIT for locations within Cebu. For areas outside Cebu, a transportation fee will be quoted based on distance and equipment size.

We accept Bank Transfers (BPI, BDO), Checks (subject to clearing), and Cash. For long-term corporate clients, we can arrange flexible billing terms upon approval of a credit application.

Cancellations made 7 days before the start date are fully refundable. Cancellations made less than 48 hours before delivery may forfeit the reservation fee, as the equipment has already been blocked and prepared for transport.